Hana Software is the leader in providing point of sale, website, ecommerce and marketing solutions to florists across the USA. We’ve developed a comprehensive business solution to florists looking to take their independence back from wire services that are gobbling up our market.
Unlike wire services, we prioritise product quality and our customers’ happiness, over profits and that’s why our promise to you is that you’ll never be let down by our services or products. By allowing florists in our network to express their creativity, without sacrificing on profit margins, we are able to produce the most beautiful bouquets that any florist will be proud to put their name and reputation on.
When you orders through us, the local partner florist receives 100% of the order value, which means they are free to let their creativity go without skimping on any detail. Ask any florist who relies on wire services if he or she has that freedom and you’ll hear a resounding “No” That also means that when you buy from us, you are supporting small businesses that are the lifeblood of the floral industry in the USA.
What’s more, our fanatical customer support means we’re always a phone call or email away to address any questions, special requests or complaints you may have. Trust Hana Florists to deliver the goods on the big event and we guarantee to make that special day extraspecial!
The Hana approach means putting customers first, reworkingthe way people send flowers across USA and Canada. With more and more customers discovering the direct way of connecting with local florists, it’s an approach that’s working wonders.
Every customer and each ordermattersto us and the local florist, which is why we utilize a star rating system to keep standards high. For each order placed, flower buyers are asked to rate the service received,which means the local florist is accountable for every order they deliver. And, because customer ratings and review comments can be seen by the potential future customers, it’s in the interest of the local florist to deliver a good quality design each time.
Unlike the other “order gathering” services, where prices are set by the flower gift companies, without consulting the individual florists, or withoutconsidering individual overheads or costs, Hana Florists allows each florist to set their own prices, allowing them to make the most of local flowers and special offers. This results in more competitive prices.